CONTACT US

A little help to keep moving.

A question about your ride? A package on your mind? Tell us what you need help with.

Rides, deliveries and everything in between.

People laughing together

Moving people and packages with care.

Let’s get you to the right place.

Choose a topic and share a few details. It helps make your question easier to understand.

  • Ride or delivery help

    Questions about a booking, payment, lost item or package? Have your booking reference ready.

  • Driving or partnership

    Interested in moving people or packages with Ms. Nayah? Tell us how you’d like to get involved.

  • Legal or privacy

    Ask about the Terms of Service, your information or a privacy request.

Need urgent help?

If you or someone else is in immediate danger, contact local emergency services. This form is not an emergency channel.

Send us a message

Fields marked * are required.

What can we help with? *

Please don’t include passwords, full card details or sensitive identity documents.

The information in this form is intended to help respond to your request. See our Privacy Policy for the proposed approach to handling your information.

Before you send.

A few useful details to make your message count.

What should I include about a ride or delivery?
Share the booking reference, the date and a short description of what happened. For a delivery, say whether you’re the sender or recipient. Please leave out passwords and full payment-card details.
Can I ask about driving or delivering?
Yes. Choose “Driving or partnership” in the form and tell us what you’d like to know. The Drive with us, Requirements and Partner support pages are also useful places to start.
How do I raise a privacy question?
Choose “Legal or privacy” and describe your question or request. Only include the account information needed to identify your request. Read the draft Privacy Policy for more context.